Super Easy Ways To Learn Everything About Conference Call
For years, conference calls have been connecting people all over the world; allowing them to communicate with each other no matter where they work or live. To be clear, a conference call is a telephone call where someone talks to several people at the same time. Conference calls have been created to allow the called party to participate during the call or having the call set up so that the called party listens into the call.
For conference calls to be effective there are several rules and guidelines that should be followed. The first guideline is to craft an agenda. An agenda that is focused and concise will help keep the conversation on task and help everyone to follow along. The agenda should be sent to each participant the day before the meeting.
Each person deserves courtesy and by being courteous, everyone will feel welcomed and appreciated.
Another guideline is to be prepared. Whoever is chosen as facilitator, he or she should anticipate being a troubleshooter if or when participants have difficulty connecting to the call. Most importantly, choose a quiet place and avoid multitasking. Each person deserves courtesy and by being courteous, everyone will feel welcomed and appreciated. In addition, always use high quality equipment.
High quality audio visual equipment will keep you from asking callers to repeat themselves, prevent the call being lost and participants losing their patience. One tip that has helped many with conference calls is to start on time and set expectations upfront.
Also, identify yourself and all of the participants. Once you have introduced yourself and the participants, share the outline of the meeting and then make sure everyone on the call knows how to mute and unmute. And, be clear when you tell the participants if there will be time for questions at the end and remind everyone about the importance of everyone speaking in turn. In addition, use the “mute” function except when talking. When you are ready to contribute, unmute your line, wait for the current speaker to finish what he or she has to say and then identify yourself before communicating your words.
Once everyone has communicated their ideas and comments, do a recap, take time for final comments and questions and then remind everyone of the next meeting time. Lastly, after the call has ended, follow up by distributing the minutes and a list of action items to everyone who was involved in the meeting. Some of the benefits of conference calls are being an easy and effective way of communicating, cost effective, enhanced mobility, reliable and a secure way to communicate.
To conclude, a conference call is a telephone call where someone talks to several people at the same time. Find out how conference calls can benefit your business!