Author: Margaret Mitchell

callcenter equipment

The best call center equipment

Grow Your Business With A Call Center The importance of call centers, or contact centers, is often times overlooked when considering the professional value represented by different departments within an organization. Very few people,...

best call tracking platform for your business

What are the best call tracking platforms around?

What are the best call tracking platforms around? Are you looking to buy the best call center call tracking software? Do you want some improved features in your call center platform? In the current...

call center jobs from home

Why I hate Conference Call

Conference calls can feel very disconnected. More and more people are using their cell phones to dial in and be “present” on a conference call, but it was not long ago that I was...